01
FAQ Assistant
HKD 8,000–15,0001–3 weeks
Use approved information to answer high-volume customer questions consistently.
- Content and question structure
- Assistant and response rules
- Scenario testing
- Training and handover
01Customer and team conversations
Connect intelligent conversations across pre-sales, support, orders and internal work. Bring knowledge, workflows and human handoff into one operating model.
Repeated questions, inconsistent replies or fragmented follow-up are taking time from the team.

01
Indicative offers
Data, integrations, languages, usage and human handoff are confirmed before quotation.
1–3 weeks
Use approved information to answer high-volume customer questions consistently.
Capture enquiries, classify leads and make the next follow-up clear.
From enquiry to proposal
Share the goal, current state, timing and budget. We will recommend the next step.